Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 02, 2019 - 12:30 CDT

Monitoring

A fix has been implemented and we are monitoring the results. A very small amount of stores may still be impacted. We will continue to update once we learn more.
Posted Oct 02, 2019 - 12:07 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 02, 2019 - 11:43 CDT

Investigating

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Oct 02, 2019 - 11:37 CDT
This incident affected: Control Panel and Storefront.
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