Customers API endpoint degraded performance

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted Sep 01, 2022 - 13:13 CDT

Monitoring

BigCommerce engineers have deployed a fix and are monitoring the results.

Posted Sep 01, 2022 - 13:01 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 01, 2022 - 12:11 CDT

Investigating

BigCommerce engineers are investigating reports of "Bad Request" responses with the public customer current API endpoint. We will provide further updates as they become available

Posted Sep 01, 2022 - 11:49 CDT

This incident affected: API & Webhooks.