Availability Issues for a Number of Stores

Incident Report for BigCommerce

Resolved

All stores are up and operational.
Posted Jun 24, 2016 - 02:13 CDT

Update

We are continuing to work to have access restored to the impacted stores ASAP.
Posted Jun 24, 2016 - 02:07 CDT

Identified

We have confirmed there is an availability issue with a number of BigCommerce stores. This does appear to be an issue impacting stores located on a single IP address, and we are continuing to work to restore service ASAP.
Posted Jun 24, 2016 - 01:37 CDT

Investigating

BigCommerce Engineers are currently investigating reports of availability issues with a small number of stores, located on a single IP address. We will have an update momentarily.
Posted Jun 24, 2016 - 01:24 CDT
← Current Status Powered by Atlassian Statuspage