Elevated Response Times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 24, 2026 - 10:14 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2026 - 09:59 CDT

Investigating

Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.
Posted Apr 24, 2026 - 09:41 CDT
This incident affected: API & Webhooks and Storefront.