Network incident in a single data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Aug 14, 2016 - 21:23 CDT

Monitoring

The fix was deployed and all services should be operating normally.
Posted Aug 14, 2016 - 21:05 CDT

Identified

Engineers have identified the issue and are deploying a fix. Normal service should be restored shortly.
Posted Aug 14, 2016 - 20:55 CDT

Investigating

BigCommerce engineers are investigating a network issue that can be causing slow response times. We will update shortly.
Posted Aug 14, 2016 - 20:53 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.