Intermittent Availability Issues

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Status

Incident Report for BigCommerce

Resolved

BigCommerce engineers observed an increase in errors starting around 15:03 UTC which caused certain Storefront requests to fail. Engineers resolved the issue at 15:12 UTC and all services are now operational.

Posted Mar 17, 2024 - 10:23 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Mar 17, 2024 - 10:12 CDT

This incident affected: Storefront.