Store Availability Issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Feb 01, 2015 - 13:31 CST

Monitoring

Bigcommerce engineers have mitigated the denial of service attack and stores are up and operational. We are continuing to monitor the situation.

Posted Feb 01, 2015 - 13:28 CST

Identified

Bigcommerce engineers are working with our service provider to mitigate a denial of service attack that is affecting the ability to access a number of stores.

Posted Feb 01, 2015 - 13:25 CST

Investigating

Bigcommerce engineers are investigating availability issues affecting a number of stores and will have an update momentarily.

Posted Feb 01, 2015 - 13:22 CST