BigCommerce engineers have fixed the stores identified, and we receive no more new reports.
Posted Jun 12, 2025 - 03:11 CDT
Monitoring
BigCommerce engineers have fixed the stores identified so far, and we will continue to monitor it.
Posted Jun 12, 2025 - 02:22 CDT
Update
BigCommerce engineers are still investigating a solution to fix it for all potentially impacted stores, we will provide an update shortly.
Posted Jun 12, 2025 - 02:11 CDT
Identified
BigCommerce engineers have identified a temporary solution to restore functionality for individual stores on demand, please reach out to BC support if your store is experiencing this issue.
We’re still investigating a solution to fix it for all potentially impacted stores, we will provide an update shortly.
Posted Jun 11, 2025 - 23:52 CDT
Investigating
BigCommerce engineers are currently investigating issues where shoppers cannot place an order on the storefront when using store credit. We will provide an update shortly.
