Slow response times in a single data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Aug 08, 2018 - 13:34 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2018 - 13:29 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2018 - 13:22 CDT

Investigating

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Aug 08, 2018 - 13:18 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.