Slow response times in a single data center
Incident Report for BigCommerce
Resolved
This incident has been resolved.
Posted Aug 08, 2018 - 13:34 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2018 - 13:29 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 08, 2018 - 13:22 CDT
Investigating
BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Aug 08, 2018 - 13:18 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.