401 Errors for Installed Applications

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 22, 2026 - 15:38 CDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 22, 2026 - 11:04 CDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 22, 2026 - 09:44 CDT

Update

BigCommerce engineers are currently implementing a fix. We will provide further updates as progress continues.
Posted Apr 22, 2026 - 09:23 CDT

Identified

BigCommerce engineers have identified the issue and are working on a fix.
Posted Apr 22, 2026 - 07:55 CDT

Update

We are continuing to investigate this issue.
Posted Apr 22, 2026 - 06:50 CDT

Investigating

BigCommerce engineers are currently investigating an issue causing 401 responses for a subset of installed applications. We will provide an update shortly.
Posted Apr 22, 2026 - 06:49 CDT
This incident affected: API & Webhooks and Control Panel.
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