BigCommerce Mobile App: Degraded Performance

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 13, 2024 - 13:10 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2024 - 13:06 CDT

Investigating

The services behind the BigCommerce mobile app are suffering intermittent slow response times. BigCommerce engineers are investigating and will update soon.
Posted May 13, 2024 - 12:56 CDT
This incident affected: Control Panel.