Store Availability Issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Mar 18, 2015 - 22:03 CDT

Monitoring

Bigcommerce engineers have mitigated several DDOS attacks. At this point, all stores are operational and response times have returned to normal on the affected networks. We will continue to monitor. Thanks for your patience.

Posted Mar 18, 2015 - 21:39 CDT

Identified

The previous status post was set to resolved prematurely, we apologize for any confusion that may have caused. The availability issue with select stores is still an ongoing issue and our System Engineers are actively working with our upstream provider to restore full service.

Posted Mar 18, 2015 - 20:40 CDT