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Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 09, 2015 - 11:44 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 09, 2015 - 08:52 CDT

Investigating

Our support website and support chat services are temporarily unavailable.

The Bigcommerce Customer Support team is currently working with our help desk provider to restore access to http://support.bigcommerce.com


If you need help in the meantime, please call us on 1-888-699-8911 in the US, or +1-512-758-7588 internationally.
Posted Apr 09, 2015 - 08:32 CDT