Increased Error Rate

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jun 03, 2019 - 12:12 CDT

Update

We are continuing to monitor for any further issues.
Posted Jun 03, 2019 - 12:09 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 03, 2019 - 12:09 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 03, 2019 - 12:07 CDT

Investigating

Engineers have detected increased error rates.
Posted Jun 03, 2019 - 12:05 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.