Slow response times in a single data centre.
Incident
Report for BigCommerce
Resolved
This incident has been resolved.
Monitoring
BigCommerce Engineers have been able to resolve the current response time issues affecting a subset of stores in a single data centre. Response times have returned to a normal level for stores.
Update
BigCommerce Engineers are continuing to investigating this issue. Response times have improved for stores.
Investigating
BigCommerce engineers are investigating an increase in store response times in a single data centre. We will update with findings shortly.
This incident affected: API & Webhooks, Control Panel, and Storefront.