Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Oct 16, 2024 - 20:13 CDT

Update

We are continuing to monitor for any further issues.

Posted Oct 16, 2024 - 20:04 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 16, 2024 - 20:03 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 16, 2024 - 19:58 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Oct 16, 2024 - 19:55 CDT

This incident affected: Storefront.