Іssue with our account management system

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Sep 02, 2024 - 11:17 CDT

Monitoring

BigCommerce engineers are currently monitoring fix of the issue with our account management system. We will keep you informed with updates as they become available.

Posted Sep 02, 2024 - 10:50 CDT

Update

We are continuing to investigate this issue.

Posted Sep 02, 2024 - 09:55 CDT

Investigating

BigCommerce engineers are currently investigating an issue with our account management system. During this time, managing your account or upgrading services may not be available. We will keep you informed with updates as they become available.

Posted Sep 02, 2024 - 09:41 CDT

This incident affected: Client Services (Client Portal).