BigCommerce Engineers are deploying a fix that will resolve this issue for any impacted stores remaining over the next few hours. Merchants that receive an error upon saving products in the interim can resolve by re-attempting the save action. Thank you for your patience.
Posted Nov 09, 2021 - 16:37 CST
Identified
BigCommerce engineers have identified the issue and are implementing a fix. We will continue to provide updates as they come through.
Posted Nov 09, 2021 - 14:46 CST
Update
BigCommerce engineers continue to investigate the root cause of the add/edit product issue in the Control Panel.
Posted Nov 09, 2021 - 13:23 CST
Update
BigCommerce engineers are continuing to investigate the issue updating products on a subset of stores.
Posted Nov 09, 2021 - 11:56 CST
Investigating
BigCommerce engineers are investigating issues adding or editing products through the Control Panel for a subset of stores.
