Partial search unavailability

Incident Report for BigCommerce

Resolved

Search availability is back to expected thresholds
Posted Sep 26, 2026 - 15:04 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2026 - 13:54 CDT

Investigating

Certain storefronts may be experiencing errors for searches. We are currently investigating this issue
Posted Sep 26, 2026 - 13:30 CDT
This incident affected: Storefront.