Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce Engineers were alerted to an increase in errors with CSS and image type files on the platform at 21:29 UTC. A fix was implemented at 21:37 and error levels have returned to normal.

Posted Oct 18, 2023 - 16:56 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2023 - 16:38 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Oct 18, 2023 - 16:34 CDT

This incident affected: Storefront.