Authorization issue for new accounts and apps

Support
Status

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jun 28, 2022 - 18:16 CDT

Monitoring

BigCommerce engineers have implemented a fix and are monitoring. We will provide more information as it comes through.

Posted Jun 28, 2022 - 17:25 CDT

Identified

BigCommerce engineers have identified an issue with creating new stores, creating API accounts, adding users to stores, installing apps, and logging into stores. We will provide more information as it comes through.

Posted Jun 28, 2022 - 16:48 CDT

This incident affected: API & Webhooks and Control Panel.