Webhook Delivery Delays
Incident
Report for BigCommerce
Resolved
The backlog of outstanding webhooks deliveries have been processed and the service is operating normally.
Monitoring
BigCommerce engineers have implemented a fix and will continue monitoring. We are continuing to process the backlog and expect it to clear over the next few hours.
Identified
The issue has been identified and a fix is being implemented.
Update
We are continuing to investigate this issue.
Investigating
BigCommerce engineers are currently investigating intermittent delays with webhook delivery. We will provide an update shortly.