Some store-fronts unavailable

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted Dec 15, 2015 - 23:08 CST

Monitoring

Availability has been restored to all stores affected by the extended maintenance period.

Posted Dec 15, 2015 - 22:35 CST

Identified

During planned network maintenance, some stores are experiencing longer than expected periods of unavailability. While less 5 minutes of downtime was expected, some stores have been unavailable longer than planned.

Our engineers have identified the problem and are working with our network providers to resolve the issue as soon as possible

Posted Dec 15, 2015 - 22:26 CST

This incident affected: Storefront.