Intermittent connectivity to a single datacenter

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Mar 15, 2016 - 19:15 CDT

Monitoring

Bigcommerce engineers have successfully mitigated the DDOS attack. All stores are reporting normal response times. We will continue monitoring to prevent further interruptions.
Posted Mar 15, 2016 - 19:05 CDT

Identified

A large DDOS attack is being carried out against part of the Bigcommerce network. We are working with our network providers to mitigate.
Posted Mar 15, 2016 - 18:50 CDT

Investigating

Some stores are having intermittent failures. Bigcommerce engineers are investigating.
Posted Mar 15, 2016 - 18:46 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
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