A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2016 - 04:27 CDT
Update
There is a major Internet networking issue with one large network backbone provider. With Akamai's help, we have shifted our traffic away from that provider. All issues have cleared and we are monitoring our networks for further issues. Thanks for your patience.
Posted Oct 19, 2016 - 04:17 CDT
Update
Akamai is currently experiencing a major network issue causing intermittent connectivity failures and slow page loading for a subset of BigCommerce stores
Posted Oct 19, 2016 - 04:03 CDT
Identified
We are currently troubleshooting this issue with our network provider and will provide an update shortly.
Posted Oct 19, 2016 - 03:14 CDT
Investigating
BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.
Posted Oct 19, 2016 - 03:03 CDT
This incident affected: Control Panel and Storefront.
