Increase in errors to Storefront and API traffic

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Apr 12, 2019 - 14:14 CDT

Monitoring

All errors are fixed. The team is monitoring for a further recurrence.

Posted Apr 12, 2019 - 14:07 CDT

Update

Storefront errors have been fixed. The team is working on fixing the remaining API errors.

Posted Apr 12, 2019 - 14:03 CDT

Identified

Engineers are working to fix an increase in errors for Storefront and API traffic. These should be cleared soon.

Posted Apr 12, 2019 - 13:47 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.